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Privacy Policy

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Privacy Policy

The information contained in this article refers to this website -, and its' owners - Edcom Systems Pty Ltd, trading as Yarn Over


Section1 – What we do with your information?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


Section 2 – Consent


How do you get my consent?


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?


If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. or mailing us at:

Yarn Over

PO BOX 2224

Keperra, Queensland, 4054, AUSTRALIA

Section 3 – Disclosure


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Section 4 – Secure Hosting


Our store is hosted on a secure, virtual private cloud-based server with Ausweb, Sydney. What this means is that we are not being hosted with thousands of other, unreputable sites.  We are the only e-commerce store on our server.


Your data is stored through our own individual server data storage, databases and our e-commerce application. We store your data on a secure server behind a firewall.


Payment: We use Paypal to securely process and store credit card information.  If you choose PayPal to complete your purchase, then they store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.



Section 5 – Third party services


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 


However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 


In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.




When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Section 6 – Security


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.




Section 7 – Age of consent


 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


Section 8 – Changes to this Privacy Policy


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions and contact information


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us  at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail at:


Edcom Systems Pty Ltd, trading as Yarn Over



PO BOX 2224, Keperra, Brisbane, 4054



Contact us


If you have any questions or worries regarding your order please feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on +61 7 3851 2608

Our Brands...

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  • pony
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  • taunton_press
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  • tulip_japan_logo
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Contact Us

Welcome to Yarn - your number one store in Australasia for your favourite American-brand knitting yarns, crochet supplies, patterns and accessories

You can find us at:

Shop 1, 265 Blaker Road, Keperra, Brisbane, Australia, 4054

PH:  07 3851 2608, M: 0451 840 844

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