Category: Modules & Pages
Published on Thursday, 27 February 2014 10:21
At Yarn Over, if you are dissatisfied with your purchase, for whatever reason, we will happily refund your money.
To obtain your refund, please follow these conditions carefully:
) or call us - 07 3851 2608 - to discuss your return.
2. Once an agreement has been made, return your purchase in original packaging, and unused (yarn labels must be intact) to - Shop 1, 265 Blaker Rd, Keperra Qld 4054, Australia. If the return of the item is at your choice, then you are responsible for return postage costs.
2. Return your purchase within two weeks from the date of your order.
3. NOTE: This refund policy does not apply to knitting machines, spinning wheels or looms, unless the item has been inspected by us and deemed faulty, AND it can-not be repaired under warranty. If you wish to return a large item, prior consent MUST be obtained from us in writing, stating the fault with the item (IE: broken needles, cracked parts, missing parts etc...)
Please note we are under no obligation to refund you if you simply change your mind. If this is the reason AND/OR you have ordered incorrectly an 10% Re-stocking Fee will be applied before refund.
You will be refunded in the manner in which you paid for your order.
1. PayPal will be refunded to your acount through the Paypal system
2. Payments by Direct Bank Deposit will be returned to your account, minus $1 processing fee.
3. Payments by Money Order will be returned by Money Order, minus a $2.50 processing fee.
Sorry, no refunds on Clearance or Seconds/Discontinued stock